CONSUMER SAFEGUARDS IN LIFE INSURANCE
Examining Claim Denials under Consumer Protection Law No. 8 of 1999 - A Case Study of Case No.023/BPSK/IV/MDN
Keywords:
Consumer Legal Protection, Life Insurance, Claim RejectionAbstract
This paper explores the imperative of legal protection for life insurance consumers, specifically addressing claim denials and analyzing case NO.023/BPSK/IV/MDN. The core issue emphasizes the crucial need for an in-depth examination of claim denials based on Law No. 8 of 1999 on Consumer Protection. Employing a qualitative approach, the study focuses on insurance claims, legal conflicts, and their resolutions, shedding light on regulatory weaknesses that impact consumer legal protection. The findings provide critical insights into legal safeguards and disputes between insurance companies and policyholders, highlighting the significance of constructive solutions to fortify the legal protection system. This research contributes to a better understanding of the complexities surrounding consumer protection in the life insurance sector, emphasizing the necessity for improvements to ensure fairness and justice for policyholders.
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